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IPSOS – IPSOFACTO Portal for Service and Ongoing Support
IPSOS (Ipsofacto Portal for Service and Ongoing Support) is a powerful and necessary tool for any business considering Outsourced IT Services. IPSOS is our on-line venue to create tickets, monitor your dedicated engineers and service team members, communicate quickly, and resolve project management issues regarding work IPSOFACTO is doing for you.Business Owners, CIOs and Office Managers can control Budgets for Ongoing
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Managed Services
So clients could have the best communication with IPSOFACTO, we designed and built a customized and integrated Managed Support platform using Autotask, Kaseya, and MXLogic, including: On-line Ticketing System w/ email integration: Click to open a window, type in an issue and send immediately to an available IPSOFACTO Engineer; or call it in! All tickets can be viewed and monitored
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