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Kaseya Managed Services

IPSOFACTO partnered with Kaseya to provide clients with outstanding Managed Services.Kaseya’s high-caliber, Client Managed Services include 24/7 Network Monitoring System: Upping the ante on proactive IT support, our system monitors all devices (servers, firewalls, computers) and alerts us on any failures or other issues. Issues can be immediately corrected, significantly reducing any downtime and costs
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Posted in Desktop, Enterprise Ongoing Support, Government Ongoing Support, Medium Business Ongoing Support, Small Business Ongoing Support |

Managed Services

So clients could have the best communication with IPSOFACTO, we designed and built a customized and integrated Managed Support platform using Autotask, Kaseya, and MXLogic, including: On-line Ticketing System w/ email integration: Click to open a window, type in an issue and send immediately to an available IPSOFACTO Engineer; or call it in! All tickets can be viewed and monitored
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Posted in Enterprise Consulting, Enterprise Ongoing Support, Government / NFP Consulting, Government Ongoing Support, Medium Business Ongoing Support, Server, Small Business Ongoing Support |

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