Included in the suite of software are Exchange Online, SharePoint Online, Office Live Meeting, and Office Communications Online. Employees have access to email, calendar, and contacts from virtually anywhere with Exchange Online and can share documents, collaborate, and manage content through SharePoint.

Contact us today and put Microsoft’s IT resources to work for you!

Traditionally, when there is a network failure, the IT group blames AT&T and AT&T blames IT. This slows down fixing the problem and upsets expectations.

By partnering with BetterWorld, IPSOFACTO creates tailored Voice and Data plans, including long distance, conferencing, flex lines, min/max DSL for Voice, and other services. Our partnership allows us to offer clients low cost excellence in Internet connectivity.

If a problem happens, IPSOFACTO works with BetterWorld to fix the problem immediately, eliminating the old fashioned AT&T blame game

For more information about our Voice & Data Internet Connectivity partner

Rarely can you find so many capabilities wrapped up in one box. Cisco Unified Communications 500 Series for Small Business combines voice, data, video, security, and more into one easy-to-manage solution.

Cisco Unified Communications 500 Series for Small Business supports:

• Voice: Use advanced communications capabilities including telephone call processing, voicemail, automated attendant, and conferencing functions to respond to customers faster and save money on long-distance charges
• Video: Conduct face-to-face meetings through video calls with Cisco Unified Video Advantage (requires Cisco USB Camera)
• Wireless: Help employees be more productive and collaborate better through access to applications and information from anywhere they work
• Productivity: Integrate with existing desktop productivity applications such as calendar, email, and customer relationship management programs
• Secure Routing: Reduce business risks associated with viruses and other security threats

Get an advanced phone system that expands as your business grows and changes, without a lot of capital expense.

Cisco UC 500

Case Study related to Cisco UC 520

Our experience and history have shaped IPSOFACTO’s IT Support Plans, making them “heavy on service, light on cost”.

IT Support Plan options include weekly or monthly maintenance visits or 24/7 remote network monitoring and repair, hosted services, consulting, and strategic planning. All IT Support Plans come affordably to firms with or without full-time IT staff, running simple or complex networks. 

Well managed, strategically developed IT provides our clients with the competitive advantages they seek. Out-pacing your competitors requires a solid IT Support Plan.

Case Study related to Transitioning to IPSOFACTO

Kaseya’s high-caliber, Client Managed Services include 24/7 Network Monitoring System: Upping the ante on proactive IT support, our system monitors all devices (servers, firewalls, computers) and alerts us on any failures or other issues. Issues can be immediately corrected, significantly reducing any downtime and costs associated with disaster recovery from neglected hardware issues.

www.kaseya.com

Our services include hardware break down, data wiping, hard drive and metal shredding (for Sarbanes-Oxley, HIPAA, and Plan H).

IPSOFACTO also proudly donates to schools and other 501c3 entities. We will gladly provide donation receipts to your CPA firm for depreciation or amortization schedules.

Dirty, disorganized and downright dangerous, IPSOFACTO knows the dark dilemma otherwise known as the server room. Which is why our engineers pride themselves on dressing, labeling, cleaning and color-coding client server rooms.

Don’t worry about piles of electronics getting in the way. Let IPSOFACTO install an organization system of bins, label devices, check-in /check-out systems, or whatever it takes to let your server room easily pass any fire code inspection.

Case Study related to new Server Rooms

Case Study related to Relocations

Our Manuals may even trump training, allowing users to refer to vital information well after class completion.
 Some of our user specific manuals are highly regarded, providing reference support years after completion of training.

Symantec Backup Exec System Recovery combines the speed and reliability of disk-based, bare-metal Windows® system recovery with revolutionary technologies for restoration to dissimilar hardware platforms and remote recovery operations.

BESR provides the freedom to restore systems anytime, from anywhere, for virtually any device.

Benefits also include the increased business uptime provided by the ability to recover entire systems in mere minutes, all without reinstalls and reconfigurations of operating systems, system settings, and preferences.

IPSOFACTO clients can lower overhead costs as the result of using BESR and its remote managed interface and alert system.

 www.symantec.com

TalkSwitch phone systems are based on large phone system technologies, but are sold at much lower costs to small businesses and work best with 1 to 4 incoming lines and up to 8 phones, including a phenomenal voicemal package which can redirect to email as .wav files + caller ID- superb for mobile staff.

TalkSwitch includes office-to-office VoIP and intra-office analog performance. IPSOFACTO can install this phone system in 4 hours; its ease of use means any office manager can add or subtract users, change auto-attendant messages, and make many other programming changes.

VoIP advantages with a revolutionary hybrid telephone system designed specifically for small businesses include calling without long-distance charges when connecting TalkSwitch systems in multiple branches in distant locations over the IP network for branch-to-branch calling, sharing phone answering duties, transfers and conference calls, and having an all-in-one phone system that delivers all the features that small businesses need.

www.talkswitch.com

Case Study related to Talkswitch

It works by:

• Installing a small client software application on the local computer to manage all of the data protection and restoration.
• Using data Deltas to maintain, archive and shadow copies of deleted files for business continuity.
• Encrypting and storing data at an eFolder secure data center.
• Using the Restore Wizard to allow safe, reliable data retrieval.
• Providing multiple control layers continually and 256-bit block checksums.

Case Study related to Back-Up solutions and eFolder

Case Study related to Business Continuity Plans using eFolder

Business Owners, CIOs and Office Managers can control Budgets for Ongoing IT Maintenance and project based IT Services Support. IPSOFACTO is always thinking of better ways to help clients reduce their work level while controlling ours.

Case Study related to IPSOS

Client Login Page

• On-line Ticketing System w/ email integration: Click to open a window, type in an issue and send immediately to an available IPSOFACTO Engineer; or call it in! All tickets can be viewed and monitored by the client on-line.
• On-line hardware and software inventory managment and reporting system.
• On-Line Project Management System: Each project is mapped out, including Gantt Charts, scheduling, tasks, and notes. Clients see their projects in process and get answers to their questions on-line, immediately.
• 24/7 Network Monitoring System with multiple alert triage: Bringing proactive IT support to new levels, our systems can monitor all devices (servers, firewalls, computers) and send us alerts regarding any failures or issues. We can fix issues immediately to reduce downtime.
• Email Spam and Virus Filtering with ticket alerts: Instead of taxing your server with spam and virus email filtering, our filters remove unwanted mail before it enters into your network.
• On-line/Off-site back-up storage: For business continuity plans, HIPAA or Sarbanes-Oxley compliance issues, let IPSOFACTO include an affordable On-line/Off-site back-up storage process for your data.

www.kaseya.com 

www.autotask.com

www.mxlogic.com

www.efolder.net

Case Study related to Server Monitoring

IPSOFACTO is a registered BlackBerry-RIM partner certified to install and repair BlackBerry Enterprise Servers on MS Exchange or MS Small Business Server (running Exchange) to offer affordable BlackBerry service to small businesses.

VMS and ESX Servers, Backup Server Integrations, VPNs, email pops, intranets, and firewalls are among the many challenges we resolve among handheld devices such as the BlackBerry.

Case Study related to Iphone networks

Case Study related to BlackBerry Server

The Small Business Specialist Qualification is a guarantee from Microsoft that IPSOFACTO installations of MS Small Business Server Software are monitored by Microsoft for quality and adherence to Microsoft standards. Microsoft installations should be done correctly by proven specialists to ensure that the buyer receives all advantages of owning the application.

Microsoft recommends IPSOFACTO for your small business IT solutions, employing engineers who have passed advanced technical exams, giving the installation teams of IPSOFACTO access to a high level of internal Microsoft installation support, training and use references, software developer networks, and licensing teams at Microsoft.

Case Study related to Microsoft Small Business Server

Microsoft Exchange stores a company’s email, files, task lists, calendar, and contact information to provide:

• Mobile access: Easy access to email for handhelds like iPhones, Android devices, BlackBerrys, and Windows 7 Phones.
  
  Centrally Stored Information: Allows email, files and other company data to be accessed from anywhere at any time.
• Shared calendars: Lets employees see colleagues’ availability to schedule or rearrange meetings, book conference rooms, and plan projects.
• Shared task lists: Allows ‘to do’ lists to be created and assigned, then shared with team members.
  
  Shared contacts: Company or shared address books means your customers’ contact details will never be lost or misplaced.
• Outlook Web access: Allows for email and information access through an Internet Web browser. Users can view e-mail, calendars, task lists, contacts and more through Microsoft Outlook on a desktop or notebook PC, Web mail or a handheld wireless device

Spam, viruses, worms, malware, and spyware are just a few of the Internet-based threats that are always there to attack your IT platform. Save precious time and resources by letting IPSOFACTO proactively take care of these issues before they become costly or severe.

Our systems also filter website content, preventing unwanted or accidental downloads of damaging applications.

Case Study related to an Email Anti-Junk Filter

Skype is a free Web-based application that IPSOFACTO can install and integrate for your business to let you communicate, collaborate, and compete.

Perfect for any business with remote workers, satellite offices, or out-of-town clients, this software that works seamlessly with any Internet connection lets you chat away with free Skype-to-Skype calls and never worry about cost, time or distance.

With Skype, you can talk, instant message, or make video calls for nothing. You can also make calls to phones and mobile phones at home and abroad at great, low rates.

Skype

Mixed Platforms: Windows + Mac

The once ubiquitous PC network is now finding more Macs and Apple gadgets connecting to it. IPSOFACTO also builds and manages Windows networks with Mac clients. There are challenges to make Macs and their gadgets function quickly, securely, and with user satisfaction. This satisfaction is the key to success with our clients.

IPSOFACTO is well versed with Parallels, Entourage, iPhone for Exchange, Login / Security issues, and any connectivity issues arising with Macs through firewall ports. We are also experts in Mac data storage, back-ups, and data archiving for Macs on Windows networks.

Our job is to keep the power of the Mac available in the flexible environment of a secure Windows network.

Case Study related to MAC and Iphone Networks

Microsoft has instituted a new program aimed at small business startups offering Microsoft software for free. This program is for new firms making less than $1M annually, but is a great way to lower the initial acceleration costs for start-up firms. Nice!

IPSOFACTO partners with 3rd party vendors to deliver EFT-POS systems, and prepares those environments for complex ERP, Manufacturing, or Inventory based businesses.

QuickBooks is growing and changing to be the premier small business accounting software used to manage your complex business accounting functions.

Meraki Wireless Networks are mesh newtorks for outdoor use. Ideal for places such as golf courses, university campuses or trailer parks, and long range indoor uses such as shopping malls or stadiums.

Meraki wireless access points provide an easy way to manage, configure, and scale a wireless network. With their centralized management web console, changes can be made quickly and securely. There are also some nice added features such as configurable guest access that make Meraki a great solution.

Case Study related to Meraki Wireless

Case Study related to Sonos Wireless Jukebox

Migrating to Windows 7 from Windows XP doesn’t have to be a scary idea. With built in tools from Microsoft, it is easy to transfer data and get up in running in a short amount of time. You can even have a fresh install of Windows 7, with all XP files and settings, completed in as little as 30 minutes.

Boosting cellular reception can be done in many ways. An antenna is the most common solution for boosting a cell phone signal. However, there are other ways such as a power booster or amplifier which looks similar to a computer router. There are also specific solutions for home offices or small businesses that need extra signal strength in one or two rooms.

Case Study related to Cell Reception Booster

Designing work environments with safety, efficiency, and comfort in mind is how ergonomics is commonly defined. This includes everything from posture to equipment. For companies, this is important to consider due to U.S. laws that reference safety. Also, it is beneficial for companies because ergonomics is known to increase productivity in employees.