Mysterion, Inc*, a 35-person retail Firm in Marin, was interested to partner with IPSOFACTO to have more control over IT Services scheduling, ticketing, billing, and time management. Mysterion was referred to IPSOFACTO by Budgeter, a partner of IPSOFACTO. While Mysterion had heard many wonderful things about IPSOS, our on-line client portal, using it was a chilling decision. Concerns arose:

1. Practical use and time requirements
2. Would it solve all the headaches of the prior IT firm
3. Would it make for faster turn-around of problems
4. Organization of service requests for upcoming visits
5. Risk v. Reward

All IPSOFACTO clients get access to IPSOS. It is so easy to use that training is almost unnecessary. Any time there is a question, our engineers are always prepared to give on the spot training.  Here is what IPSOFACTO did:

1. Set them up in IPSOS
2. Emailed credentials
3. Organized a short training for 2 users (Office Manager and CPA)

Right now, Mysterion enjoys a flawless connection to IPSOS, ensuring that the Office Manager and CPA are NEVER out of the loop for time, project, or billing issues.

1. No more billing disputes
2. No more mysterious Invoicing
3. No more overpayments, lost or missing inventory updates
4. No more frustrating phone calls or clean-up
5. Seamless integration with inventorying, service, and invoicing