Business Legal Support Network (BLSN)*, a 5-person Legal Firm recently in receipt of financing and geared to grow to 30 employees in San Francisco, was referred to IPSOFACTO by HRN, a client of IPSOFACTO. While BLSN had heard many wonderful things about IPSOFACTO, installing a new network for 30 people in a gutted office was a chilling decision. Legitimate concerns arose, such as:

1. New Network Needs Assessment and Design
2. Cost
3. Electric and Cabling
4. Server Room Layout
5. Risk v. Reward

Business Legal Support Network waited until their new lease was signed to get started. Here is what IPSOFACTO did:

1. Interview Partners to discover needs. Discuss options and costs.
2. Research equipment and pricing. Propose 3 similar solutions and prices.
3. Manage and subcontract all vendors (ISP, Electric, Handyman services)
4. Install new network, core equipment, servers, and workstations/laptops.
5. Provide Training where required.

Right now BLSN enjoys these services from IPSOFACTO:

1. Low monthly maintenance invoicing compared to our larger competitors.
2. Very fast turn around for problems.
3. Dedicated service team: 1 primary engineer, 2 back-up engineers, 1 account manager.
4. Access to our service portal to track all tickets, participate on Gantt Project Plans, and communicate with their dedicated Service Team.
5. 2 two-hour visits per month to work on tickets and projects.
6. Full Network Monitoring with Kaseya
7. Purchasing and Installation support from IPSOFACTO partners (Cisco, VMWare, Apple, EqualLogics)