The UC500 series is quite customizable and is able to be deployed around the world. While this is a major strength it does involve certain trade offs. One of the largest being the inability to directly dial from the missed call or received call directories on the phone. Usually you can get around it by pressing the edit dial button and adding whatever digits your location requires to make an outgoing local or long distance call (in our case the huble 91). The slightly more elegant way to do it is by writing a translation rule that will append a 91 to each incoming call thereby placing it in your directory in a state ready to be dialed. In all of Cisco’s wisdom this cannot be done from the configuration assistant and must be done from the CLI.

Start by creating the translation rule set:

Login

UC520(config)#voice translation-rule 800

Then create a translation rule for a ten digit number:

UC520(cfg-translation-rule)#rule 1 /\(……….\)/ /91\1/

You can test by leaving the the conf terminal and testing:

UC520#test voice translation-rule 800 4155738216

Matched with rule 1

Original number: 4155738216 Translated number: 914155738216

Original number type: none Translated number type: none

Original number plan: none Translated number plan: none

Come back to the Terminal and create a rule for seven digit numbers

UC520(config)#voice translation-rule 800

UC520(cfg-translation-rule)#rule 2 /\(…….\)/ /91\1/

Test:

UC520#test voice translation-rule 800 5738216

Matched with rule 2

Original number: 5738216 Translated number: 915738216

Original number type: none Translated number type: none

Original number plan: none Translated number plan: none

Then add a level of abstraction by creating a translation profile:

UC520(config)#voice translation-profile append_91

UC520(cfg-translation-profile)#translate calling 800

UC520(cfg-translation-profile)#exit

Finally Apply the Profile to all incoming voice ports:

UC520(config)#voice-port 0/1/0

UC520(config-voiceport)#translation-profile incoming append_91

UC520(config-voiceport)#exit

UC520(config)#voice-port 0/1/1

UC520(config-voiceport)#translation-profile incoming append_91

UC520(config-voiceport)#exit

UC520(config)#voice-port 0/1/2

UC520(config-voiceport)#translation-profile incoming append_91

UC520(config-voiceport)#exit

UC520(config)#voice-port 0/1/3

UC520(config-voiceport)#translation-profile incoming append_91

UC520(config-voiceport)#exit

UC520(config)#exit

Test, write, and bobs your uncle.