Spark, Desi, and Counter*, a 30-person CPA Firm in San Francisco, was referred to IPSOFACTO by their New Partner, previously a client of IPSOFACTO. While SDC had heard many wonderful things about Hosted Email Junk Filters, the idea of transitioning from their present application was a chilling decision. Legitimate concerns arose, such as:

1. Damaging the Exchange Email Store
2. Staff being affected
3. Reliability of the Business Continuity Module
4. Risk v. Reward

Spark, Desi, and Counter waited until their application license expired to transition to IPSOFACTO’s hosted solution.

1. IPSOFACTO has seven years experience transitioning from local to hosted email junk filters. The transition was smooth.
2. IPSOFACTO’s hosted solution was one-third the cost of the local application.
3. IPSOFACTO wrote up a short document and provided training on how to see filtered emails and use the Business Continuity feature.
4. Using our email junk filtering program is very easy.

Within 2 weeks, the email filtering algorithm was 100% programmed for SDC, and staff was very happy to receive ONLY the email they wanted, no more junk email or viruses.

1. Our Algorithm is quickly trained to deny/allow specific email. It works first for users, and 2^nd for domains, allowing some email types to some users and denying them for others.
2. Spark, Desi, and Counter had a HUGE problem 3 days before April 14^th, tax day. AT&T turned off their T-1 for 8 hours, from 2pm until 10pm. Totally unpredictable.
3. All staff referred to our document and their training and used the Business Continuity module to communicate with clients and staff on important tax related issues. This feature is free with IPSOFACTO.